ALL orders are shipped via UPS Ground/FEDEX GROUND/USPS GROUND anywhere in the Continental U.S. and typically arrive within 8-12 business days (Monday - Friday, not including holidays).
HOW DO I TRACK THE SHIPPING STATUS OF MY ORDER?
Once processing is complete (2 to 4 business days), you will receive an email notifying you that your order has shipped and the email will include a tracking number.
Standard shipping is 6-10 days plus an additional 2-4 days for processing.
DO YOU OFFER EXPEDITED SHIPPING?
At this time, we do not offer expedited shipping.
HOW LONG DOES IT TAKE FOR YOU TO PROCESS MY ORDER BEFORE IT SHIPS?
After you submit your order, it takes 2 to 4 days for our team to prepare your order for shipping.
WILL I GET ALL OF MY PRODUCTS IN A SINGLE PACKAGE OR DO YOU SHIP EACH ITEM SEPARATELY?
Your order may ship in multiple packages. If this occurs, you will receive an email confirmation and tracking number for each shipment. You will be charged only one shipping fee, if applicable.
CAN I ORDER ONLINE AND PICK UP IN STORE?
DO YOU SHIP TO ALASKA AND HAWAII?
Yes, orders to Alaska and Hawaii destinations ship via the United States Postal Service (USPS) Priority Mail. USPS does not guarantee shipping timelines, but most Alaska and Hawaii orders normally take 15-30 business days, potentially longer. Robinsons does not offer USPS Ground, as it cannot be tracked.
CAN I SHIP TO A PO BOX?
Yes, Robinsons ships to PO Boxes, APO, and FPO addresses via UPS. Please plan for 14 days to deliver.
CAN I CHANGE MY SHIPPING ADDRESS AFTER I’VE PLACED MY ORDER?
Yes. Please email us regarding a change of shipping address. If we have not already shipped your order, we will gladly accommodate you.